We accept returns within 7 days from the receipt of the item for refund. Buyers has to contact us first before returning the item. Unless the item is defective, the buyers is responsible of paying going and returning shipping cost and we refund the cost of item ONLY. Also, please be advised that the item has to be returned in the original condition with all the package and paperwork if any. If the item is provided free shipping, you need to pay shipping cost from Japan and your returned shipping cost as well. These are only available for unwraped and unused item.